It sounds very logical, more super promoters lead to more growth. But is that really the case in practice? In this blog you can read what the really enthusiastic customers can bring you as a company.
You can only achieve positive attention for your customers within your organization if your employees are enthusiastic.
Recognizing and acknowledging your super promoters will help you deliver the best service and bring in even more enthusiastic customers.
What are (super) promoters and how can they be recognized? Why should you do so in the ﬁrst place? The answers can be found in this ﬁrst blog entry in a series of 7.