Customer Success and Support

Customer Success & Support

Whether you want to be completely unburdened, like to pull your own strings or want to hire knowledge you lack within your own team. It’s all possible. This way you control costs and we create a flexible shell with both technical and content knowledge in the field of XM.

Flexible collaboration

Our Wiki, Support environment and knowledge base are accessible 24/7. Our support colleagues are on hand every day to help you quickly if you run into something.

Need more advice? Our Customer Success Managers are with you every step of the way: from sharpening your research question to analyzing research results to delivering actionable insights.


You can always count on our knowledge. In our wiki you will find comprehensive answers to all your questions related to Experience Management

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You can easily create service tickets via our support portal and you can always view the status. At no additional cost. Of course, you can also just call and chat us and ask for support directly in the portal.

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