white paper

White paper: Customer Satisfaction Survey

The voice of the customer is more important than ever. Customer satisfaction research is therefore indispensable in customer-oriented companies. You don’t make the difference by doing research, but by the way you do research, and what you do with those insights. The CYS customer satisfaction survey can help with this. In this white paper you can read everything about CSAT and how you can apply it.

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White paper - Customer Satisfaction Research