Improve Employee Engagement
Looking to increase employee engagement and decrease employee turnover? Collect employee feedback continuously and automatically with CYS software and gain insight into whether employees are satisfied and how much energy they get from the work they are doing. Not an endless questionnaire asked once or twice a year, but smart, short surveys. Based on the feedback from these, CYS automatically gives you insight into the priorities you should be focusing on. At a glance, it is made clear on which points your organization scores well and where any improvements are necessary. With attractive infographics and dashboards, results are made manageable for all organizational levels.
Collect feedback automatically and gain the right insights to increase employee engagement and decrease employee turnover.
At a glance it is clear on which points your organization scores well and where improvement is necessary.
Employee Energy Pulse
With the Employee Energy Pulse, you know at any time the energy balance of your employees.
eXperience Culture Scan
Get a complete picture of what your employees think about your organizational culture.
Thanks to CYS’ unique Root Cause Analysis, you only have to ask three questions to know exactly how to improve Employee Engagement. The priority matrix automatically generates priorities on 64 categories, for all organization levels. And the open answers help to understand the emotion of the employee.
“Let NPS not be punishment, but facilitation. The employees of Carglass receive the research results within a few days, so that they still know which customer is involved. The results are discussed daily and, thanks to the CYS app, all technicians have access to a dashboard where they can see their results and compare them with earlier periods.”
“Enthusiastic customers and employees are important pillars underneath our strategy, linked to a culture that strives for continuous improvement. Thanks to CYS customer feedback has become part of the day to day job for everyone. The feedback has come to life and our employees are much more aware of the impact of their behavior on the customer experience.”
“CYS helps employees to understand how to best service each individual guest. This results in much better contact with our guests and more enjoyment of the job. And it works, our averages scores have increased significantly. Our employees really deserve a big, massive compliment for that.”
Tours & Tickets
There is one element that can make or break how your customers feel about your brand or organization. That is the way how they are treated when interacting...
During this webinar we will explain how to measure and improve Employee Engagement and how the VOE programs of CYS can help you with this.