A thoughtful Voice of Employee strategy gives your organization the tools to increase employee engagement and create a customer-oriented corporate culture. Happy employees make for happy customers, and good contact with customers is the biggest success factor for companies. In this blog we share 10 practical tips to go from measuring to increasing employee engagement.
- Continuous and automated research
Base your decisions on ongoing employee engagement feedback. With continuous insight you can immediately respond to what is going on within your team, without waiting for annual results. - Use existing research methods
Save time by choosing proven employee surveys and methodologies. There are ready-made tools such as the Energy Pulse Scan that provide reliable insights. - Collect feedback across all channels
Let employees give feedback in a way that suits them. For example, it is easier to reach technicians in the workshop via a mobile app, while an administrative employee is more likely to work behind a desktop. - Plan feedback smartly and efficiently
Don’t question employees too often and plan feedback moments carefully. An automated system can ask employees questions at random, appropriate times via an app or tablet. - Choose a proven methodology
Use reliable measuring methods such as the Energy Pulse Scan to gather the right insights. This way you can be sure that you can improve employee engagement in a targeted manner. - Focus on energy to reduce absenteeism due to illness
Help employees maintain a positive energy balance. Employees who go home with energy perform better and are sick less often. - Create insights real-time and visually
Make data attractive and understandable with infographics in your dashboard. For example, show per department how employee engagement is developing and give employees insight into their energy level. - Share insights regularly with management
Give relevant stakeholders continuous access to insights. This way, management can respond immediately and further increase involvement. - Make training accessible and track progress
Offer training that addresses the most important areas for improvement. Online training courses increase knowledge and skills in a structured way. - Bring fun and positivity with gamification
Use gamification to motivate employees. Reward them with points or certificates when achieving goals, and make the overview accessible via an app. If necessary, link performance to a good cause, such as Microsoft, and thus stimulate both extrinsic and intrinsic motivation.
Get your organization moving with these tips and create a corporate culture in which committed employees contribute to customer-oriented growth and success.