Manage prominent, independent review sites from one easy-to-use system
Due to perfect integration it becomes possible to have all the feedback gathered by CYS automatically sent on to different important review sites such an Opiness, Trustpilot and The Feedback Company. This way you can easily get a grip on your online reputation in one eay-to-use system with user-friendly dashboards and reports.
Only ask your customers for feedback once and immediately follow up (online)
Using our online reputation management tool, you only ask customers for feedback once. By categorizing this feedback you can immediately and automatically follow up on this feedback (online).
- Ask customers who give positive scores to give you a ‘Like’ on Facebook or to share their feedback on Twitter.
- Ask promoters/fans and loyal customers to leave a review on a platform of their choice.
- Send complaints immediately to incident managers/customer feedback for immediate follow up. Often a customer with a problem can become an ambassador if the complaint is handled well
Would you also like to get a grip on your online image and improve it too? Make an appointment with no further obligation to discuss the possibilities.