Root Cause Analysis
Find out with just 3 questions how to improve the experience. The priority matrix automatically generates priorities based on 64 categories. The open answers help you understand the customer’s emotion.
Three Questions Root Cause Analysis
With our unique method, you only need to ask three questions to find out exactly how you can improve customer or employee satisfaction. A priority matrix automatically generates priorities based on 64 categories, for all organizational levels. The open answers help to understand the emotions of respondents.