Categories: Market ResearchPublished On: May 9th, 2023
The ultimate guide to employee NPS (eNPS)

There are different ways to measure how your employees feel about your company and what you can do to improve employee satisfaction. In this blog, you can read all about one of them: employee Net Promoter Score (eNPS).

Employee Net Promoter Score

What is eNPS? The Employee Net Promoter Score, or Employee NPS, is a KPI used to measure employee engagement and to be specific the loyalty of employees to a company. The Employee NPS is built around the same concept as Net Promoter Score, which asks customers the likelihood that they would recommend a company’s products or services to their friends and family.

What is the eNPS question?

The employee NPS question measures if employees are loyal to their employer by asking:

eNPS question
How likely are you to recommend our organization on a