News & Blog

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Inspire each other, share knowledge and connect people. We are happy to contribute to this with our blogs. Leave your e-mail address below and receive every new blog automatically by e-mail.

News

This is what’s new in CYS

We have a bunch of new features that help you with your research, data management, and visualizations. In this blog, we’ll give you an update about what’s...

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News

NPS doesn’t work for complaints, how to resolve this?

To make your company truly customer-centric, you have to decide for once and for all that you want to give your customers a central position within your...

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News

The ultimate guide to employee NPS (eNPS)

There is one element that can make or break how your customers feel about your brand or organization. That is the way how they are treated when interacting...

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E-books & Whitepapers

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We are happy to help you create loyal customers, committed employees and a healthy business! Read our e-books and whitepapers that are full with practical examples.

E-books

Whitepaper: Employee NPS

In this whitepaper, you can read all about Employee NPS. Very few companies can achieve or sustain high customer loyalty without loyal, engaged employees....

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E-books

Whitepaper: Market Research Automation. More wow, less hassle!

The market research industry has to deal with some serious changes. These changes demand a lot from market researchers and market research agencies. How do...

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E-books

Whitepaper: How to digitize audits, checks and more...

Digitizing quality management, a development that is relevant in all sectors. Instead of using clipboards and paper, you can perform, monitor and analyze...

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Events & webinars

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Talk to us and our customers about the most beautiful subject there is: delivering an ultimate experience to customers, employees and organization!

Events

On-demand webinar: The added value of customer feedback

During this on-demand webinar you will learn in 50 minutes where to start when implementing customer feedback, how to get the right insights without a huge...

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Events

On-demand webinar: How to digitize your quality management

During this webinar you will learn how to improve quality and how to involve the entire organization by digitizing your quality management, what the...

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Events

On-demand webinar: Achieve success with NPS

Improving NPS (Net Promoter Score) can be a major challenge for many organizations. How to start focusing on implementing concrete and structural...

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