News & Blog
Inspire each other, share knowledge and connect people. We are happy to contribute to this with our blogs. Leave your e-mail address below and receive every new blog automatically by e-mail.
News
Six questions about loyal customers
What are loyal customers, when is a customer loyal and what is the difference with satisfaction? We cover six questions about customer loyalty in this blog.
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News
When, why and how to use Scoring in CYS (video)
Setting up an survey, for customer feedback or employee engagement, or an audit, for example, is quite a job. And analyzing the results certainly takes some...
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News
Four ultimate features for measuring employee engagement
In the previous two blogs you learned all about measuring and improving employee satisfaction and how the organizational culture influences the customer...
Read MoreE-books & Whitepapers
We are happy to help you create loyal customers, committed employees and a healthy business! Read our e-books and whitepapers that are full with practical examples.
E-books
Whitepaper: How to digitize audits, checks and more...
Digitizing quality management, a development that is relevant in all sectors. Instead of using clipboards and paper, you can perform, monitor and analyze...
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E-books
Whitepaper: Customer Satisfaction Research
The voice of the customer is more important than ever. Customer satisfaction research is therefore a must for market driven companies that are prepared to...
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E-books
Whitepaper: Net Promoter Score
It seems too good to be true. An ocean of information about all that really excites your customers, simply by asking a couple of questions. It is possible,...
Read MoreEvents & webinars
Talk to us and our customers about the most beautiful subject there is: delivering an ultimate experience to customers, employees and organization!
Events
Webinar: The secrets of measuring and improving Employee Engagement
12 March 2020 | During this webinar we will explain in 45 minutes how to measure and improve Employee Engagement and how the VOE programs of CYS can help...
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Events
Webinar: Meet CYS | The Experience Management software platform
09 April 2020 | In this webinar we will show you our advanced CYS Experience Management software by navigating around our platform. We will provide you with...
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