News & Blog

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Inspire each other, share knowledge and connect people. We are happy to contribute to this with our blogs. Leave your e-mail address below and receive every new blog automatically by e-mail.

News

How to increase your NPS email response rate

Achieve success with NPS part 2 of 7

Part 2 of the 7-part blog series on NPS, explains how to increase your NPS email response rate. Our specialist Mark...

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News

How to setup an NPS questionnaire?

Achieve success with NPS part 1 of 7

This is part 1 of the 7-part blog series about NPS. In this part, you will read how to setup an NPS questionnaire. Our...

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News

Improve your quality system with the software of CYS

Organizations can be struggling with an overload of quality measurements, which may be difficult to convert into real improvements. How do you involve the...

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E-books & Whitepapers

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We are happy to help you create loyal customers, committed employees and a healthy business! Read our e-books and whitepapers that are full with practical examples.

E-books

Whitepaper: Customer Satisfaction Research

The voice of the customer is more important than ever. Customer satisfaction research is therefore a must for market driven companies that are prepared to...

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E-books

Whitepaper: Net Promoter Score

It seems too good to be true. An ocean of information about all that really excites your customers, simply by asking a couple of questions. It is possible,...

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E-books

E-book: Super smart measurement and improvement of quality

The improvement of quality is a big challenge for many organizations. Internal and external audits are conducted, data is collected, but this does not...

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Events & webinars

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Talk to us and our customers about the most beautiful subject there is: delivering an ultimate experience to customers, employees and organization!

Events

Webinar 4: Data management

26 September and 12 December 2019 | For those that are interested in the intricacies and the technical details of it all, CYS will open up its vault and...

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Events

Webinar 6: Template projects

24 October 2019 | Why start from scratch and re-invent the wheel all over again, when we have a racecar set to go for you right here? During this webinar...

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Events

Webinar 3: Planning and project management

28 November 2019 | Now that you have your questionnaire in order, we will continue our journey in MyProjects and learn all about scheduling projects,...

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