News & Blog

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Inspire each other, share knowledge and connect people. We are happy to contribute to this with our blogs. Leave your e-mail address below and receive every new blog automatically by e-mail.

News

Six questions about loyal customers

What are loyal customers, when is a customer loyal and what is the difference with satisfaction? We cover six questions about customer loyalty in this blog.

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News

When, why and how to use Scoring in CYS (video)

Setting up an survey, for customer feedback or employee engagement, or an audit, for example, is quite a job. And analyzing the results certainly takes some...

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News

Four ultimate features for measuring employee engagement

In the previous two blogs you learned all about measuring and improving employee satisfaction and how the organizational culture influences the customer...

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E-books & Whitepapers

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We are happy to help you create loyal customers, committed employees and a healthy business! Read our e-books and whitepapers that are full with practical examples.

E-books

Whitepaper: How to digitize audits, checks and more...

Digitizing quality management, a development that is relevant in all sectors. Instead of using clipboards and paper, you can perform, monitor and analyze...

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E-books

Whitepaper: Customer Satisfaction Research

The voice of the customer is more important than ever. Customer satisfaction research is therefore a must for market driven companies that are prepared to...

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E-books

Whitepaper: Net Promoter Score

It seems too good to be true. An ocean of information about all that really excites your customers, simply by asking a couple of questions. It is possible,...

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Events & webinars

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Talk to us and our customers about the most beautiful subject there is: delivering an ultimate experience to customers, employees and organization!

Events

Webinar: The secrets of measuring and improving Employee Engagement

12 March 2020 | During this webinar we will explain in 45 minutes how to measure and improve Employee Engagement and how the VOE programs of CYS can help...

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Events

Webinar: Meet CYS | The Experience Management software platform

09 April 2020 | In this webinar we will show you our advanced CYS Experience Management software by navigating around our platform. We will provide you with...

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