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What is this E-book about?
- How to listen to your customers, increase Customer Experience, and motivate employees within your organization?
- How do you get management and the entire organization to think and act in a customer-oriented way?
- How do you get a grip on all data, customer, and employee processes?
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For who is this E-book interesting?
For every professional responsible for Customer Experience that wants to gain (even) more insight into the possibilities of how to improve CX.
