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What is this whitepaper about?
Customer experience; more and more companies are seeing it’s importance or are working on it. A focus on customer experience always brings along a few investments. But what does it deliver? In this whitepaper you can find ten advantages of improving the customer experience.
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For who is this whitepaper interesting?
For professionals who want to start or have just started measuring and improving customer experience and want to know what the benefits are.
