In this whitepaper, you can read all about Employee NPS. Very few companies can achieve or sustain high customer loyalty without loyal, engaged employees. The eNPS is a KPI used to measure employee loyalty and is correlated to an employee's short-term intentions directly.
What is this whitepaper about?
How does employee NPS work and how to calculate eNPS?
What does an eNPS Survey look like?
How to collect feedback?
From feedback to action: how to improve eNPS?
For who is this whitepaper interesting?
For every professional responsible for employee loyalty and interested in how to measure and improve this employee KPI.