chrome_reader_mode
What is this whitepaper about?
- Underlying philosophy
- How does the eXperience Culture Scan work?
- How is the eXperience Culture Index calculated and what does this score tells you?
- What needs to be done to perform the scan?
- What are the results?
face
For who is this whitepaper interesting?
For every professionals who is interested in using CYS for getting a feel for how far the organization is removed from the ‘ideal CX culture’ and which organizational cultural aspects can be improved.
