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What is this whitepaper about?
- What is the eXperience Culture Scan and how does it work?
- How is the eXperience Culture Index calculated and what does this score tell you?
- What needs to be done to perform the scan?
- What are the results?
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For who is this whitepaper interesting?
For every professional that is interested in knowing how far the organization is removed from the ‘ideal CX culture’ and which organizational cultural aspects can be improved.
