It seems too good to be true. An ocean of information about what excites your customers, simply by asking just three questions. It is possible with the Net Promoter Score (NPS). In this whitepaper, you will read about the NPS founders, how NPS works and how you can apply it yourself.
What is this whitepaper about?
Theory about NPS
How does the Net Promoter Score (NPS) work?
How to improve customer loyalty by bringing NPS to life within your organization?
NPS Research of CYS
For who is this whitepaper interesting?
For every professional that is responsible for customer satisfaction, or customer loyalty and is interested in knowing all about measuring, and improving NPS.