It seems too good to be true. An ocean of information about all that really excites your customers, simply by asking a couple of questions. It is possible, thanks to the Net Promoter Score (NPS) research of CYS. In this whitepaper, you will read about the NPS founders, how NPS works and how you can apply it yourself.
What is this whitepaper about?
How does the Net Promoter Score (NPS) work?
NPS Research of CYS
How to bring NPS to life within your organization?
Added value of NPS Research of CYS
For who is this whitepaper interesting?
For every professionals who is responsible for customer satisfaction or customer loyalty and is interested in how to measure and improve NPS.