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What is this whitepaper about?
- Underlying philosophy
- How does the Net Promoter Score (NPS) work?
- NPS Research of CYS
- How to bring NPS to life within your organization?
- Added value of NPS Research of CYS
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For who is this whitepaper interesting?
For every professionals who is responsible for customer satisfaction or customer loyalty and is interested in how to measure and improve NPS.
