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On-demand webinar: The added value of customer feedback

During this on-demand webinar you will learn in 50 minutes where to start when implementing customer feedback, how to get the right insights without a huge investment and how to perform improvements across all levels of your organization. 

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Duration

50 minutes 

subject

Subject

The voice of the customer is more important than ever. Customer feedback provides insight into the extent to which you meet the expectations of your customers. This is very important for organizations that want to work in a customer-focused way.

But what is the added value of customer feedback? Is it worth the investment?

During this webinar you will learn where to start, how to get the right insights without a huge investment and how to perform improvements across different departments. 

Watch now!

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Topics that will be discussed

  • The added value of Customer feedback;
  • The differences and (dis)advantages of customer research vs. customer feedback;
  • Examples of how customer feedback can earn money;
  • Examples of how to motivate and inspire employees;
  • How to make a success of your customer feedback program, without spending a lot of time?
  • And we will explain how CYS and SpringX can help you to realize the above.

Featuring

Koen Muijs

Koen Muijs

SpringX

karin-lemans

Karin Lemans

SpringX

Mirjam

Mirjam van Valen

CYS Group

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Fill in the form above to watch the on-demand webinar. It will open immediately and you will receive a confirmation email with a link to the webinar as well.

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Join our webinars and talk together with us and our customers about the most beautiful subject possible: deliver an unique experience to customers, employees and organization!

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