In the past year, we have developed a lot of nice features that we like to share with you. This blog will learn you all about Vinoth’s favorite feature: the Conversation Widget.
With the Conversation Widget employees get a deeper understanding of the emotion behind the score. It can be added to your dashboard with one mouse click and helps to understand what the feedback is about. Feedback will come to life in the organization.
Watch the video below in which Vinoth explains why this is his favorite feature, how it works, and what the results are. Do you prefer to read? Below the video, you can find the video transcription.
The Conversation widget shows the complete conversation with your customer, employee, or company. All fields of the questionnaire and corresponding answers are shown in a way that you are used to today. Media that was uploaded when filling in, like a photo or a video, is added to the conversation.
By sharing the right conversation with the right responsible employee, it is clear at a glance what the feedback is about. They can browse through all conversations of one project.
How to use the Conversation widget?
To use the Conversation widget, go to your dashboard, and select the widget. Select the project and variables you want to show in the widget. You are now able to browse through all conversations of your project and share these with others.
What are the results?
The Conversation widget makes feedback and results in real-time available in a modern way. It is crystal clear what the feedback is about.
By sharing the right conversation with the right employee any improvement points can be immediately followed upon. And compliments always motivate.
CYS offers one software solution for all your Research, Data, and Visualizations. We are very proud of the great features we have developed over the past year.The Conversation widget is one of them.
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