In the past year we have developed a lot of nice features that we like to share with you. This blog will learn you all about Mirjam’s favorite feature: the Experience App. Thanks to this feature employees and management have access to all relevant data, feedback and results anywhere and anytime they want.
Watch the video below in which Mirjam explains why this is her favorite feature, how it works and what the results are. Do you prefer to read? Below the video you can find the video transcription.
With the Experience App employees and management have access to all relevant experience management related information anywhere and anytime they want.
Personal dashboards and follow-up tasks are available 24/7 on their mobile phone or in a web browser. Besides that, they have access to all checklists and questionnaires assigned to them, like audits or employee feedback questionnaires.
How to use the Experience App?
Within the management environment you can manage the Experience App to ensure that the right information is shared with the right people.
Within the Projects and Planning section app users have access to all projects that are assigned to them. They are able to collaborate on projects or complete questionnaires or audits, within the period you defined.
Within the Dashboards section stakeholders have access to all personal results and follow up tasks.
What are the results?
The Experience App allows you to bring experience management to life in your organization.
Whether it's about customer experience, employee engagement or quality management, you are able to share the right information to the right people at the right time.
Forget Excel files and e-mail. With the Experience App of CYS, all reports, questionnaires and audits are automatically distributed to the right stakeholders and real-time available on any device.
CYS offers one software solution for all your research, data and visualizations. We are very proud of the features we have developed over the past year. The Experience App is one of them.
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