News
Dec 3, 2019
News
Creating a survey? A piece of cake with CYS (video)
You want to create a questionnaire? Or set up an audit or checklist? It obviously has to look professional and fit in with your research method and company,...
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Sep 24, 2019
News
Improve your quality system with the software of CYS
Organizations can be struggling with an overload of quality measurements, which may be difficult to convert into real improvements. How do you involve the...
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Sep 17, 2019
News
Got your quality system in order? Checklist part 2: activating and motivating
How is your quality system set up? This blog discusses part two of our checklist. How to activate and motivate your organization to improve quality together?
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Sep 10, 2019
News
Got your quality system in order? Checklist part 1: measuring and analyzing
How is your quality system currently set up? This blog links to the first part of our checklist. After answering those questions, you will have a good idea...
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Sep 3, 2019
News
Conditions for structural quality improvements
This blog post will introduce two important conditions for successfully improving your quality. The quality manager is not solely responsible for monitoring...
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Aug 27, 2019
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Quality management as part of Experience Management
In this blog post, you will read more about what Experience Management demands from your Quality Management System. Separate measurements and improvement...
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Aug 20, 2019
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How feedback of customers and employees contributes to improved quality
Why do you measure customer and employee satisfaction? Especially to comply with ISO certification and other quality standards? A missed opportunity! This...
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Apr 16, 2019
News
The advance of Customer Experience Management to Experience Management
Do you want to be ahead of your competitors by offering the ultimate experience to your customers? That case, it is important that you do not only listen to...
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Nov 19, 2018
News
CYS obtains ISO 27001 Certification for Information Security
We are very proud to announce that CYS has officially obtained the ISO 27001 Certification, the worldwide standard for Information Security. A confirmation...
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May 16, 2018
News
GDPR and customer feedback at CYS
The talk of the town: the new data privacy legislation GDPR (General Data Protection Regulation) that will be enforced from 25 May 2018. Do we expect a big...
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