News
Aug 18, 2020
News
Total Quality Management, what is it and how to make it a success?
Earlier this year, there was a lot of interest in our webinar about digitizing quality management. In this blog post you will find a summary, which will...
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Jun 9, 2020
News
CYS successfully passed ISO audit
We are extremely proud that CYS has successfully passed the annual external ISO audit. During the audit, ISO 27001 was tested, demonstrating that CYS still...
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Jun 2, 2020
News
Get more out of your ISO audit with CYS
In this third and final part of the blog post series about ISO, we will show how to take your ISO audit to a higher level with the software of CYS. Six of...
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May 26, 2020
News
The 4 secrets of digitizing your ISO checklist
Part 2 of our three-part blog post series about ISO and quality management is a very special one. We reveal four of our best kept secrets. About how you can...
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May 19, 2020
News
Everything you need to know about ISO and quality management
Quality management is more important than ever. The well-known ISO certification is one of the many controls a quality managers has to deal with. What is...
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May 12, 2020
News
Taco’s favorite feature: Infographics
In the past year we have developed a lot of nice features that we like to share with you. This blog will learn you all about Taco’s favorite feature:...
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May 5, 2020
News
Birgit’s favorite feature: Intuitive Questionnaire Builder
In the past year we have developed a lot of nice features that we like to share with you. This blog will learn you all about Birgit’s favorite feature: the...
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Apr 22, 2020
News
Marieke’s favorite feature: Smart Widgets and Graphs
In the past year we have developed a lot of nice features that we like to share with you. This blog will learn you all about Marieke’s favorite feature:...
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Apr 14, 2020
News
Werner’s favorite feature: Multi Channel Data Collection
In the past year we have developed a lot of nice features that we like to share with you. This blog will learn you all about Werner’s favorite feature:...
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Apr 7, 2020
News
How Coop keeps its supermarkets Corona proof
Monday, March 23rd, the day on which RIVM (National Institute for Public Health and the Environment) announced additional measures to prevent further spread...
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Apr 2, 2020
News
Mieke’s favorite feature: Video, audio and photo support
In the past year we have developed a lot of nice features that we like to share with you. This blog will learn you all about Mieke’s favorite CYS feature:...
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Jan 21, 2020
News
Four simple steps for setting up your audit with CYS
In part 1 of this blog series, we shared with you the necessary basics about audits. Part 2 covered the benefits of digitally setting up your audits. In...
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Jan 17, 2020
News
Why digitize your audits? 11 Reasons
This is the second part of the blog series about audits. This time, we will delve deeper into why it is better to digitize your audits. Eleven reasons,...
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Jan 7, 2020
News
What is an audit? This is what you really should know…
This is the first part of a series of blog posts about audits. We will share with you the necessary base knowledge: what is an audit, what forms of audits...
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Dec 17, 2019
News
How to manage different versions of your questionnaire without losing work (video)
Whether you're doing customer research, collecting feedback from your employees or performing digital checks, you'll often want to make adjustments to your...
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Dec 12, 2019
News
Improve quality? Visualize areas for improvement with CYS (video)
You measure quality and obviously want to improve it. But are findings and points for improvement visualized, in order to show what can be improved at a...
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Dec 3, 2019
News
Creating a survey? A piece of cake with CYS (video)
You want to create a questionnaire? Or set up an audit or checklist? It obviously has to look professional and fit in with your research method and company,...
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Sep 24, 2019
News
Improve your quality system with the software of CYS
Organizations can be struggling with an overload of quality measurements, which may be difficult to convert into real improvements. How do you involve the...
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Sep 17, 2019
News
Got your quality system in order? Checklist part 2: activating and motivating
How is your quality system set up? This blog discusses part two of our checklist. How to activate and motivate your organization to improve quality together?
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Sep 10, 2019
News
Got your quality system in order? Checklist part 1: measuring and analyzing
How is your quality system currently set up? This blog links to the first part of our checklist. After answering those questions, you will have a good idea...
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Sep 3, 2019
News
Conditions for structural quality improvements
This blog post will introduce two important conditions for successfully improving your quality. The quality manager is not solely responsible for monitoring...
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Aug 27, 2019
News
Quality management as part of Experience Management
In this blog post, you will read more about what Experience Management demands from your Quality Management System. Separate measurements and improvement...
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Aug 20, 2019
News
How feedback of customers and employees contributes to improved quality
Why do you measure customer and employee satisfaction? Especially to comply with ISO certification and other quality standards? A missed opportunity! This...
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Apr 16, 2019
News
The advance of Customer Experience Management to Experience Management
Do you want to be ahead of your competitors by offering the ultimate experience to your customers? That case, it is important that you do not only listen to...
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Nov 19, 2018
News
CYS obtains ISO 27001 Certification for Information Security
We are very proud to announce that CYS has officially obtained the ISO 27001 Certification, the worldwide standard for Information Security. A confirmation...
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May 16, 2018
News
GDPR and customer feedback at CYS
The talk of the town: the new data privacy legislation GDPR (General Data Protection Regulation) that will be enforced from 25 May 2018. Do we expect a big...
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