On-demand webinars

Achieve success with NPS

Improving NPS (Net Promoter Score) can be a major challenge for many organizations. How to start focusing on implementing concrete and structural improvements, and move away from too much focus on the score? How to make a success of your NPS program? 

How to digitize your quality management

During this webinar you will learn how to improve quality and how to involve the entire organization by digitizing your quality management, what the advantages are and where to start. 

The secrets of measuring and improving Employee Engagement

During this webinar we will explain how to measure and improve Employee Engagement and how the VOE programs of CYS can help you with this.

The added value of customer feedback

During this on-demand webinar you will learn where to start when implementing Customer Feedback, how to get the right insights without a huge investment and how to perform improvements.