Achieve success with NPS
Improving NPS (Net Promoter Score) can be a major challenge for many organizations. How to start focusing on implementing concrete and structural improvements, and move away from too much focus on the score? How to make a success of your NPS program?
How to digitize your quality management
During this webinar you will learn how to improve quality and how to involve the entire organization by digitizing your quality management, what the advantages are and where to start.
The secrets of measuring and improving Employee Engagement
During this webinar we will explain how to measure and improve Employee Engagement and how the VOE programs of CYS can help you with this.
The added value of customer feedback
During this on-demand webinar you will learn where to start when implementing Customer Feedback, how to get the right insights without a huge investment and how to perform improvements.
How to run a successful CX program
During this on-demand webinar you will learn all about the conditions for running a successful CX program and how to improve Customer Experience.
Market Research Automation
What is happening in the current market and what is the impact on Market Research? How can you increase the value of your research and how can market research automation help to achieve this? We will talk about these subjects during this on-demand webinar.