Loyal customers and engaged employees
Create loyal customers and engaged employees with CYS software. With proven, 'off-the-shelf' and industry-specific research programs, you don't have to buy your knowledge, and you can get started right away. Get a grip on all company data, results, and processes. Easily manage all organizational levels by distributing the right insights at the right time to the right employee, so that data-driven decisions can be made. Your investment will be recuperated before you even start.Request demo
All results in one overview
All KPIs automatically in one overview, so you no longer have to log in to multiple systems to view and compare results.
Make the right decisions based on continuous insight into all company data, customer loyalty, and employee engagement.
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Don't reinvent the wheel. Opt for existing smart research methods that have already proven themselves.
Proven research methods
Use proven research methods, such as NPS or CES research, Energy Pulse Scan, and Experience Culture Index.
Features that make our customers happy
“Things can go wrong anywhere. But if you learn this immediately the following day, you can also respond right away. The probability that the problem can still be solved is many times greater than if you view the response six months later. Via CYS you receive push messages when a customer gives a certain answer, or when a low score is given.”
“CYS makes it possible to manage different platforms and review sites over 29 countries. To see the data, experiences and ratings in one clear overview, no matter which country it is, is ideal for us. We can determine to which review site our customers will be leaded.”
“CYS helps employees to understand how to best service each individual guest. This results in much better contact with our guests and more enjoyment of the job. And it works, our averages scores have increased significantly. Our employees really deserve a big, massive compliment for that.”
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Do you want to be ahead of your competitors by offering the ultimate experience to your customers? That case, it is important that you do not only listen to...