Datagarden
Our key features at a glance
With our tool, you can easily manage all the data required for research and analysis. This provides more insight, pure analyses, and that without the involvement of your own IT department.
Restful web API
The CYS API utilizes Representational State Transfer (REST) technology. This allows you to perform actions in a 'RESTful' manner, such as consulting, modifying, adding, or deleting data within your CYS portal. More information can be found on our API page.
Connect various data sources to our platform
Exchanging data is straightforward, regardless of the source. Whether it involves information from a CRM, HR system, SAP, or ERP, we facilitate the process. Even data from a central data warehouse or directly supplied by SaaS software providers is no issue. Thanks to our automated import procedures and advanced rules and logic, we guarantee solid and reliable data processing. The best part? You can import all data seamlessly without any changes, modifications, or omissions.
Combine data sources using drag-and-drop functionality.
Within the CYS DataGarden, you can effortlessly link various data sources in a single project, whether it's for EX or CX. By merging these sources, you create uniformity and ensure an ideal data structure, ready for in-depth analysis and clear reporting.
Configure automations for data enhancement and data editing.
Thanks to our dynamic rule engine, you can easily configure rules that ensure thorough checking and optimization of data from all sources. This allows you to standardize, for example, the spelling of names or convert a date into ages, or add groups such as personas to your dataset. Records that do not meet specific criteria? You can easily exclude them. Some of our standard actions include 'Create value', 'Change value', 'Send mail', 'Change record status', 'Vlookup', 'Do not import', and 'Initiate report'.
Set business rules and ensure you remain compliant.
With our solution, you can easily maintain control over respondent management. This includes setting a maximum number of participations, using blacklists, and other useful tools to streamline respondent management. In addition, our GDPR modules ensure strict compliance with privacy legislation, including features for anonymization and setting retention periods. All this is fully automated and can be tailored to your specific internal guidelines.
Data is the basis
No stress, we have got you!
To improve based on continuous feedback, having accurate, correct, and up-to-date data is crucial. This is often underestimated. Especially with continuous research (trackers, journey research, continuous feedback), this can be a challenge because data is scattered across different systems within the organization. The IT, BI, and data departments are often already overloaded, and their first priority lies with financial data. CYS ensures that making data suitable for CX and EX research and analysis can be done flexibly, in real-time, and without an IT specialist. Ultimately, the right insights, reports, and real-time visibility!
With the CYS DataGarden, you have:
- No IT department needed
- No complicated, opaque process
- Always up-to-date insights and analysis for everyone
No obligation contact
How can we assist you?
- Completely non-committal advice on your own data
- Experience the power through a demo