Our 6 core functionalities
Feature – Research Methods

Use proven and reliable research methods

Start your research quickly and easily by using pre-programmed methodologies.


Know how to improve the experience in three questions

With our unique method, you only need to ask three questions to know exactly how to improve the customer or employee experience. Use 1 of the 5 key questions below and combine them with an explanation and our powerful Root Cause Analysis question. Instantly chart the drivers for each KPI.

3 vragen methodiek

5 commonly used and proven questions that fit well with our 3 questions methodology

Net Promoter Score

No long questionnaires, just one concrete question: “How likely would you be to recommend us?

Customer Effort Score


Find out how customers find service through the question, “How much effort did you have to put in to reach your goal?

Customer Satisfaction Score