Organization-wide working in a more customer-oriented way through data-driven research.
Add value by combining domain knowledge with software.
Deepen your services with data-driven XM consultancy.
Measure your customer satisfaction with a single question.
Get the best out of your employees with smart short questionnaires.
Focus on quality and safety with digital audits.
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We help you get started quickly and easily.
Together we create the best experiences ever.
Import data from various sources manually or automatically.
Create your own questionnaires and get an answer to your research question.
Understand the story behind numbers.
Set up a dashboard for each investigation.
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Connect different data sources with our flexible API.
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Easily measure and improve NPS with CYS Net Promoter Software.
Curious? Try it yourself.
Then you’ve come to the right place! Read here everything about what NPS entails and how you can use it in practice so that you not only measure, but also improve:
What is Net Promoter Score?
How do you measure NPS? The Net Promoter Score question
How do you calculate NPS?
What is a good NPS score?
How to improve NPS?
Essential features for Net Promoter Score Software
The Net Promoter Score is an important KPI and management tool for measuring customer loyalty through the recommendation question.