Customer Experience Management

Get the organization moving with the software of CYS and improve the customer experience.

loyalty DISCOVER SOLUTION

Employee Engagement Management

Improve employee engagement with our innovative employee feedback software.

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Small and Medium Enterprises

Create loyal customers and engaged employees with proven, 'ready-to-start' SME research programs.

domain DISCOVER SOLUTION

Quality Management

Measure and improve quality by managing and reporting on audits and checklists online with CYS.

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Meet CYS: software for Experience Management

Meet CYS: software for customer feedback, employee engagement research, and audits and checklists. A complete solution for setting up continuous research, connecting and improving hard and soft business data, reporting via advanced reports and infographics and activating your organization with training and follow-up systems. Our programs are specially developed for prioritizing business improvements.

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Success Stories

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Start People

Linda Zomer

“Enthusiastic customers and employees are important pillars underneath our strategy, linked to a culture that strives for continuous improvement. Thanks to CYS, customer feedback has become part of the day-to-day job for everyone. Employees are much more aware of the impact of their behaviour on the customer experience.”

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Tours & Tickets

Mike Bruijns

“CYS helps employees to understand how to best service each individual guest. This results in much better contact with our guests and more enjoyment of the job. And it works! Our average scores have increased significantly. Our employees really deserve a big, massive compliment for that.”

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Succes story Bruynzeel Keukens

Bruynzeel Keukens

Koen Muijs

"With some calculations we can, thanks to CYS, link concrete profit to a high NPS score. That is very tangible and convincing, and everyone immediately understands why not only sales figures, but also the Net Promoter Score should be a KPI."

News

CSAT, what is it exactly and how do you use it?

How do you as an organization find out when a customer is really enthusiastic, satisfied or loyal?...

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Downloads

Knowledge & inspiration

Read everything about creating loyal customers, committed employees, and healthy business operations in our e-books and whitepapers. Packed with tips, information, and striking practical examples.

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Try CYS free now

Everything your team needs to measure and improve customer satisfaction, employee engagement, audits and checklists and much more.

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Events

Connecting people and sharing knowledge

Come to one of our events and talk to us and our customers about the our favourite subject: delivering the ultimate experience for customers, employees, and organizations!

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