Experience Management software

Meet CYS: software for customer feedback, employee engagement research, and audits and checklists. A complete solution for setting up continuous research, connecting and improving hard and soft business data, reporting via advanced reports and infographics and activating your organization with training and follow-up systems. Our programs are specially developed for prioritizing business improvements.

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Here's how it works

Choose from countless ready for use question types and predefined pages, no programming required.

Create your own audit, form or checklist or use an existing template. The possibilities are endless.

Use the channel that best suits your survey or audit, and your target audience, or combine them. All the data will be stored in one database.

Multi-channel data collection

Be the boss of your own data. Adding, combining, and correcting data becomes very easy.

Data Management

Customize results for individuals or departments with personalized dashboards, accessible online or in the mobile app.

Customizable dashboards

Make results visually attractive by using infographics that respond to your data in real time. Choose from a wide range available.

Real time infographics

Save time with our smart predefined programs. You can take off right away and you won't have to reinvent the wheel.

Predefined Programs

list_alt Features

Discover our smart features for combining all relevant conversations, data and feedback from customers, employees and business.

Choose from countless ready for use question types and predefined pages, no programming required.

Create your own audit, form or checklist or use an existing template. The possibilities are endless.

Use the channel that best suits your survey or audit, and your target audience, or combine them. All the data will be stored in one database.

Multi-channel data collection

Be the boss of your own data. Adding, combining, and correcting data becomes very easy.

Data Management

Customize results for individuals or departments with personalized dashboards, accessible online or in the mobile app.

Customizable dashboards

Make results visually attractive by using infographics that respond to your data in real time. Choose from a wide range available.

Real time infographics

Save time with our smart predefined programs. You can take off right away and you won't have to reinvent the wheel.

Predefined Programs
 



Success Stories

kv-start-people

Start People

Linda Zomer

“Enthusiastic customers and employees are important pillars underneath our strategy, linked to a culture that strives for continuous improvement. Thanks to CYS, customer feedback has become part of the day-to-day job for everyone. Employees are much more aware of the impact of their behaviour on the customer experience.”

kv-tours-en-tickets

Tours & Tickets

Mike Bruijns

“CYS helps employees to understand how to best service each individual guest. This results in much better contact with our guests and more enjoyment of the job. And it works! Our average scores have increased significantly. Our employees really deserve a big, massive compliment for that.”

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Succes story Bruynzeel Keukens

Bruynzeel Keukens

Koen Muijs

"With some calculations we can, thanks to CYS, link concrete profit to a high NPS score. That is very tangible and convincing, and everyone immediately understands why not only sales figures, but also the Net Promoter Score should be a KPI."

News

Make the leap from measuring to improving NPS

We interview our specialist Mark Schepers in part 3 of the 7-part blog series about NPS. He...

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Downloads

Knowledge & inspiration

Read everything about creating loyal customers, committed employees, and healthy business operations in our e-books and whitepapers. Packed with tips, information, and striking practical examples.

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Try CYS free now

Everything your team needs to measure and improve customer satisfaction, employee engagement, audits and checklists and much more.

Events

Connecting people and sharing knowledge

Come to one of our events and talk to us and our customers about the our favourite subject: delivering the ultimate experience for customers, employees, and organizations!

event Events