The Net Promoter Score (NPS) is one of the most commonly used methods to measure customer loyalty. No long questionnaires, but one concrete question: ‘would you recommend us?’ CYS continues where NPS ends. With our research platform you can easily share results with the organization and use the results as a starting point to optimize daily services.
With CYS you safeguard the entire audit process by means of clear schedules, automatic task lists and clear reports. Audits can be fully digitized and even performed via a mobile app.
Employee Energy Pulse
The Employee Energy Pulse is a method to measure and improve employee engagement. How energetic do employees feel? Do they get energy from the organization and their work or does the work cost energy?
eXperience Culture Scan
The eXperience Culture Scan simply examines how employees experience the company culture and maps out how it can be improved.