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CX EX Return on Investment
Online training

Managing your data

12/09/2024 Online
How do you make optimal use of the data in the database? How do I read the database and how…
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CX EX Return on Investment
Online training

Response

26/09/2024 Online
What tools does the software offer to increase your response rate? (multichannel, AB tests and response analyses)
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CX EX Return on Investment
Event

Growing through a good CX strategy with Marc Maas (Lunch session)

03/10/2024 Breda
Join Marc Maas from Reversed CX in this lunch session to explore the essentials of a strong Customer Experience (CX)…
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CX EX Return on Investment
Online training

Portal management and quick overviews

10/10/2024 Online
How do you set up the portal as efficiently as possible and how do you get a first impression of…
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CX EX Return on Investment
Online training

Users and the App

24/10/2024 Online
What access and rights do your users have and how can they efficiently use the experience app and the mobile…
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CX EX Return on Investment
Online training

Dashboard overview

07/11/2024 Online
How is access to the dashboard arranged, how do you use filters and how do you optimally set period settings?
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CX EX Return on Investment
Online training

Visualizing results

21/11/2024 Online
How do you maintain your dashboards? How do the basic settings work? Which calculations are used most often?
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CX EX Return on Investment
Online training

Tables, graphs, data grid and priority matrix

05/12/2024 Online
What do you use tables and graphs for and how do you maintain them? How does the priority matrix work…
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CX EX Return on Investment
Online training

Manage role-based push reports

19/12/2024 Online
How do you ensure that the right role-based push report is sent to the right people on time? What are…
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